Vision Mission, And Values
Our Vision
“We are committed in providing sustained and evolving contribution to national energy needs through best-in-class infrastructure, innovation, diversification, excellence in services and our people.”
Our Mission
“We strive to deliver safe and efficient terminal operations and contribute to National cause while maintaining sustainable environment, thus ensuring customer satisfaction, shareholder’s value and growth opportunities for business and our people.”
Our Values
TEAMWORK
We are always better together
We believe that our success lies in working together because everyone has a part to contribute and a responsibility to share. We work together to leverage on individual strengths – of people and functions.
INTEGRITY
We do what is right
We always do the right thing – even when no one is watching. We treat people with respect regardless of their status. We accept mistakes to learn from them.
PRIDE
We take pride in what we do
We take pride in the work we do and the impact it creates. We take pride in the people we work with. We take pride in being a part of the Fauji Group and FOTCO to fulfill nation’s energy needs.
CUSTOMER FOCUS
We think customer
We are passionate about our customer – both internal and external. We think customer in everything we do. We take personal ownership to deliver beyond customer requirements and expectations.
SAFETY
We prepare and prevent
We always put safety first to avoid the worst. We follow safety, we ensure safety, and we preach safety because we are aware, and we care.
Team Charter
We pledge to adopt these behaviors immediately in our conduct and role model them in order to create a positive culture that is conducive to feedback & collaboration.
- We will call out a compromise on safety and integrity without regard to business consequence.
- We will communicate beyond functional silos and provide support proactively.
- We will keep an open mind to accept and embrace feedback from others without being defensive about it.
- We will take ownership of our decisions - in times of failures for learnings and in times of successes for recognizing.
- We will foster an enabling environment - where ideas are encouraged, and all questions are welcomed.
- We will cut the grapevine and confront with respect - to resolve and not to blame.
